Job Description

Job Description

Job Title: Jira Admin

Location: San Francisco, CA

Duration: 12 Months

Client: SAP

• Installing, configuring, maintaining, administering, and enhancing JIRA Core, JIRA Software, Confluence, JIRA Service Desk, and key 3rd party add-ons (Tempo Timesheets etc)
• Create new accounts, manage permissions, and build dashboards
• Creating and maintaining data structures
• Experience training teams on the Atlassian suite of products
• Configure metrics, dashboards, reports, and advanced filters in JIRA/eazyBI/Confluence to provide end-users and business leadership with meaningful - operational/performance metrics and status reports
• Research and provide recommendations on Atlassian products & plug-ins to support project objectives
• Document and communicate requirements, processes and change requests to ensure the delivery of solutions that meet the needs of the business
• Provide recommendations to various lines of business on best practices and standardization in implementing and leveraging processes within the Atlassian Suite
• Recommend, design, and develop JIRA/Confluence frame work for managing and reporting on Agile and Non-Agile projects
• Create and maintain Confluence site structure to meet growing project needs
• Maintain healthy JIRA and Confluence project environment by periodically reviewing configurations, permissions, workflows, dashboards, integration, and logs
• Create and maintain a governance plan for JIRA and Confluence
• Create and maintain detailed technical and user-facing documentation

Additional Information

All your information will be kept confidential according to EEO guidelines.

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