Maintain patient's safe passage in and out of the practice
Greet, assess and interview patients
Obtain past medical and surgical history, family history, social history, vital signs
Review present medications, allergy, history, chief complaint, and brief interrogation of complaint
Act as a liaison between doctor and patient
Explain medication, side effects, treatments, diets, diseases and disease processes
Update medication list and current problem list
Prepare and assist patients for examination, treatment, or procedure by medical staff
Anticipate needs of patients, providers, other team members
Monitoring of patient during examination, or procedure
Maintain and update level of skill for pertinent medical assistant duties
Stocking of supplies as needed, and maintaining clean exam rooms
Respond to patient's concerns
Maintains patient confidentiality
Participate in training and skills development of new medical assistants
Drug Screen and BAT (Breath Alcohol Testing)
Perform a variety of preliminary procedures, including phlebotomy, injections, throat cultures, nasal swabs and more
Analyze samples with various point-of-care testing platforms
Prepare and package laboratory samples for transport to lab
Demonstrate excellent customer service skills, check patients in and out for appointments utilizing our electronic internal practice management system.
Confirm patient information at the time of check-in
Complete / confirm insurance eligibility
Answer front desk phone calls.
Provide receptionist back-up / support while being able to explain financial requirements to the patient (s) or responsible parties and collect co-pays and past due balances as required.
Ensure Worker's Compensation, MVA and Occupational Health paperwork is completed for visits.
Maintain optimum customer service and patient confidentiality.
Other duties as assigned.
Qualifications:
Medical Assistant Certification preferred or Emergency Medical Technician License
Externship/Internship within related healthcare practice preferred.
Must have current or very recent experience phlebotomy skill
Schedule and Location vary weekly, including rotating weekends and holidays. Required - 2 weekend shifts per month.
Operation hours Monday - Friday 9a-7p (10-hour shift), Saturday - Sunday 9a-4p (7-hour shift)
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